Personaify, LLC ("Personaify", "we", "our", or "us") respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Data ("Personal Data") we collect from or about you when you use our website, applications, and services (collectively, "Services"). This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings.
We collect personal data relating to you ("Personal Data") as follows:
Personal Data we collect – We collect most of the Personal Data related to you through the registration and login processes to our Services and your engagement with our website.
The purposes of use of the Personal Data – We collect Personal Data related to you for various business purposes as further detailed in 'The purposes of use of your Personal Data' section of this privacy policy.
How we share Personal Data with third parties – We share information with our service providers as necessary to facilitate our business. We will share information when we change our corporate structure, and we will share the information with our affiliated entity.
Your Privacy Choices and Rights You may opt-out of our mailing lists and terminate your use of our website.
Security of your information - We implement technical and organizational measures to secure your Personal Data from loss, misuse, unauthorized access or disclosure, alteration or destruction.
Cross-border data transfer – We use cloud-based services to store and process data in the United States and European Union and will store data at additional sites, at our discretion, in accordance with applicable laws
Data Privacy Framework Notice – Personaify.ai adheres to the EU-U.S. Data Privacy Framework Principles regarding the collection, use, and retention of personal data that is transferred from the European Union, the United Kingdom and Switzerland to the U.S.
Aggregated and analytics information - Aggregated data is not identifiable. We use standard analytical tools for legitimate business purposes.
Specific provision for EEA, UK and Swiss residents – If we process Personal Data related to you when you are in the EEA, further terms apply to our processing in relation to your rights as a data subject under EEA data protection laws.
U.S. State Law Disclosures – If you are a resident of certain U.S. states, you are entitled to specific privacy rights.
Children's information - The Services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect Personal Data from children.
Data retention and deletion – We retain different types of Personal Data for different periods, depending on the purposes for processing the information, our legitimate business purposes as well as pursuant to legal requirements.
Changes to this privacy policy – We will update this privacy policy from time to time after giving proper notice.
Contact us – Please contact us at: legal@personaify.ai
The categories of Personal Data we collect and process depend on how you interact with us, our Services and the requirements of applicable law. We collect information that you provide to us, information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations, as described below.
We collect the following Personal Data that you provide to us.
Account Creation. When you create an account, we collect your name and e-mail address.
User Content. When you use our Services, we collect Personal Data that may be included in the prompt, files uploaded by you, or feedback that you provide to our Services ("Content").Purchases. If you decide to use the paid version of our Services, you are requested to provide your payment information. Any payments made via our Services are processed by third-party payment processors. We do not directly collect or store any payment card information entered through our Services, but we may receive information associated with your payment card information (e.g., your billing details).
• Surveys. We may contact you to participate in surveys from time to time. If you decide to participate, you may be asked to provide certain information which may include Personal Data.
When you contact us via the Website, for example to get a demo of our Services, or for any other reason, we will receive and process any Personal Data that you provide to us, such as your name, phone number and email address. In addition, we will collect any Personal Data that you will provide to us while communicating with us.
• Interactive Features. We and others who use our Services collect Personal Data that you submit or make available through our interactive features (e.g., collaboration tools, messaging and chat features, commenting functionalities, forums, blogs, and social media pages). Any information you provide on the public sections of these features will be considered "public," unless otherwise required by applicable law, and is not subject to the privacy protections referenced herein.
• Conferences, Trade Shows, and Other Events. We collect Personal Data from individuals when we attend conferences, trade shows, and other events.
• Business Development and Strategic Partnerships. We collect Personal Data from individuals and third parties to assess and pursue potential business opportunities.
• Job Applications
If you are sending us a job application or job inquiry we will ask you to provide us with Personal Data about yourself so we can evaluate your application. If this information is not provided, our ability to consider you as a candidate may be limited. All information is provided on a voluntarily basis and you determine the extent of information that you provide to us. The kind of information we collect from job candidates include: your first and last name, email address, phone number, a home, postal or other physical address, other contact information, title, occupation, industry, personal interests, CV, work permit or visa information (where applicable), educational and employment history, referrals and references, job preferences, and other information you provide us.
The following Personal Data is collected automatically when you use our Services and our Website, using cookies and similar tracking technologies.
This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as (but not limited to) your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use, any content provided by you on our platform and/or website including content prompts and inputs, and the content generated by Personaify in response), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
Device Information: Includes name of the device, operating system, device identifiers, and browser you are using. Information collected may depend on the type of device you use and its settings.
We use such cookies and similar tracking technologies to process the above mentioned Personal Data to make it easier for you to log-in and to facilitate the Website and Services activities, to analyze performance and marketing activities, and to personalize your experience. A "cookie" is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. However, refusing a cookie may in some cases preclude you from using, or negatively affect the display or function of, a website or certain areas or features of a website. . For more details on cookies, please visit All About Cookies.
We may use a variety of online analytics products that use cookies to help us analyze how users use our Services and enhance your experience when you use the Services.
We may obtain information about you from other sources, including through third-party services and organizations. For example, if you access our Services through a third-party application, such as an app store, a third-party login service, or a social networking site, we may collect information about you from that third-party application that you have made available via your privacy settings.
We do not process sensitive information.
The Purposes of Use of The Personal Data
We use the Personal Data we collect for all of the following purposes: To provide you with our Services and Website, including:
• To manage your information and accounts;
• To provide access to certain areas, functionalities, and features of our Services and Website;
• To provide customer or technical support; and
• To communicate with you about your account, activities on our Services, and policy changes.
• To pursue our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
• To detect security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecute those responsible for that activity;• To measure interest and engagement in our Services and Website;
• Short-term, transient use, such as contextual customization of ads;
• To improve, upgrade or enhance our Services;
• To develop new products and Services
;• To ensure internal quality control and safety;
• To authenticate and verify individual identities;
• To debug, identify and repair errors within our Services;
• To perform audits and other compliance activities;
• To enforce our agreements and policies; and
• To comply with our legal obligations.
• Subject to your consent, if such is required under applicable law, to send you e-mails or other messages and/or newsletters about us or our Services, including through one of our service providers. At any time, you can unsubscribe from our mailing list by clicking on the unsubscribe link on the message.
We will process, use, retain and share Personal Data solely for the purposes described in this privacy policy and only when reasonably necessary and proportionate to achieve such purposes for which such information was collected and processed.
To the extent relevant and possible, we will make efforts to maintain Personal Data accurate, complete and up to date.
We disclose Personal Data related to you to third parties for a variety of business purposes, including to provide our Services, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below. We only allow these third parties to use it as necessary to fulfill the purposes for collecting the Personal Data under this privacy policy and under strict conditions.
The categories of third parties with whom we share Personal Data are described below.
• Service Providers. To assist us in meeting business operations needs and to perform certain services and functions, we provide Personal Data to vendors and service providers, including providers of hosting services, cloud services, and other information technology services providers, email communication software, and web analytics services, among others. Pursuant to our instructions, these parties will access, process, or store Personal Data only in the course of performing their duties to us.
We may share your Personal Data, including information about your interaction with our Services, with government authorities, industry peers, or other third parties (i) if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, (ii) to protect and defend our rights or property, (iii) if we determine, in our sole discretion, that there is a violation of our terms, policies, or the law; (iv) to detect or prevent fraud or other illegal activity; (v) to protect the safety, security, and integrity of our products, employees, or users, or the public, or (vi) to protect against legal liability.
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider(together, a " Transaction"), Personal Data relating to you and other information may be disclosed in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
Depending on location, individuals may have certain statutory rights in relation to their Personal Data. For example, you may have the right to:
• Access your Personal Data and information relating to how it is processed.
• Delete your Personal Data from our records.
• Rectify or update your Personal Data.
• Transfer your Personal Data to a third party (right to data portability).
• Restrict how we process your Personal Data.
• Withdraw your consent—where we rely on consent as the legal basis for processing at any time.
• Object to how we process your Personal Data.
• Lodge a complaint with your local data protection authority.
You may exercise these rights by submitting your request through legal@personaify.ai.A note about accuracy: AI services like Personaify's AI Chat generate responses by reading a user's request and, in response, predicting the words most likely to appear next. In some cases, the words most likely to appear next may not be the most factually accurate. For this reason, you should not rely on the factual accuracy of output.
Verification. In order to protect your Personal Data from unauthorized access, change, or deletion, we may require you to verify your credentials before you can submit a request to know, correct, or delete Personal Data. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Data and proof of residency for verification. If we cannot verify your identity, we will not be able to honor your request.
Our Service is not directed to children under the age of 13. Personaify does not knowingly collect Personal Data from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Data to Personaify through the Service, please email us at legal@personaify.ai. We will investigate any notification and if appropriate, delete the Personal Data from our systems. If you are 13 or older, but under 18, you must have permission from your parent or guardian to use our Services.
The Service may contain links to other websites not operated or controlled by Personaify, including social media services ("Third Party Sites"). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.
We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or email. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.
We'll retain your Personal Data for only as long as we need to provide our Service to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Data will depend on a number of factors, such as the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.
By using our Service, you understand and acknowledge that your Personal Data will be processed and stored in our facilities and servers in the United States and may be disclosed to our service providers and affiliates in other jurisdictions.
Legal Basis for Processing. Our legal bases for processing your Personal Data include:
• Performance of a contract with you when we provide and maintain our Services. When we process Account Information, Content, and Technical Information solely to provide our Services to you, this information is necessary to be able to provide our Services. If you do not provide this information, we may not be able to provide our Services to you.
• Our legitimate interests in protecting our Services from abuse, fraud, or security risks, or in developing, improving, or promoting our Services, including when we train our models. This may include the processing of Account Information, Content, Social Information, and Technical Information.
• Your consent when we ask for your consent to process your Personal Data for a specific purpose that we communicate to you. You have the right to withdraw your consent at any time.
• Compliance with our legal obligations when we use your Personal Data to comply with applicable law or when we protect our or our affiliates', users', or third parties' rights, safety, and property
.Data Transfers Where required, we will use appropriate safeguards for transferring Personal Data outside of certain countries. We will only transfer Personal Data pursuant to a legally valid transfer mechanism.
We may update this Privacy Policy from time to time. When we do, we will post an updated version on this page, unless another type of notice is required by applicable law.
Please legal@personaify.ai if you have any questions or concerns not already addressed in this Privacy Policy.